Security & Privacy

Security at Alnex

At Alnex, we understand the sensitivity, confidentiality, and importance of the information we work with. Mortgage, legal, and personal data demands the highest standards of security, and protecting it is not just a feature – it is our foundation.

User-level encryption
No third-party vendors
100% US data localization
Strict access controls
Data Residency: 100% Localized in US

100% US-based data centers

All data processed through Alnex—text, audio, transcripts—is stored exclusively in secure Microsoft Azure data centers within the United States.

  • Meets US data localization and sovereignty requirements
  • Data stays entirely within national borders—no external transfer or mirroring
  • Faster latency for US-based mortgage firms
United States Map
No Third Party Vendors

Fully self-contained system

Alnex operates as a fully self-contained system. We do not use any external APIs for storage, inference, or enrichment. Your data is never shared with any third-party vendors.

  • Zero risk of data leaks through third-party vendors
  • No risk of mortgage profiling through third-party data sharing
  • Full transparency and auditability within our ecosystem
  • You retain full ownership and control over your data
User-Level Encryption

End-to-end encryption powered by Azure

All data in Alnex.ai is protected by Microsoft Azure security services, ensuring your sensitive mortgage data is encrypted both in transit and at rest.

  • TLS 1.2+ encryption for all network traffic in transit
  • AES-256 encryption for all data at rest
  • Azure Key Vault for secure key management
  • Azure Security Center for continuous monitoring

In Transit

TLS 1.2+

At Rest

AES-256

Key Management

Azure Key Vault

Tenant Isolation

Role-Based

Audit Logs

Authentication

Strict Access Controls

Tenant-based role-based access control

Alnex.ai implements comprehensive tenant-based RBAC, ensuring each organization has complete data isolation and granular control over access.

  • Complete logical separation of customer data per tenant
  • Granular permissions per user role with customizable definitions
  • Comprehensive activity logging and immutable audit trails
  • Multi-factor authentication and SSO-ready architecture

Security FAQ

Answers for security and risk teams

These are the most common questions we receive from security and risk stakeholders evaluating Alnex.ai.

PII is encrypted in transit and at rest using Azure security services. Sensitive data is isolated at the tenant level, access-controlled via role-based access control, and only exposed to authorized users and services.

Questions About Security?

Work directly with our security team

We regularly collaborate with security, risk, and compliance stakeholders at mortgage firms. Share your requirements and we'll walk through how Alnex.ai fits your security needs.